- Police Control Room Operator - Intake October 2018

Police Staff
HQ - Operations
Contact Management
Hutton Headquarters
Not applicable
LC 3, LC 6
£16,881.25 - £24,030.00 plus allowances (once working full shifts and weekends)
20% Shift Allowance & Weekend Working Allowance (upon completion of training)
Full Time
37
Permanent
IF YOU ARE A SPECIAL CONSTABLE, VOLUNTEER OR AGENCY MEMBER OF STAFF YOU MUST STATE THAT YOU DO NOT WORK FOR LANCASHIRE CONSTABULARY TO ENSURE YOU COMPLETE THE FULL APPLICATION FORM
Lancashire Constabulary would like to offer you the exciting opportunity to become a crucial part of their busy Contact Management Team, as a Police Control Room Operator.

If you are a dynamic, customer focused individual with excellent communication skills then this role will give you the opportunity to provide an essential service to the public, by taking and dealing with both emergency and non-emergency calls. This is an opportunity to maintain Lancashire Constabulary’s safety culture in relation to all areas of Constabulary business, in particular operational policing, to minimise the risk of accidents, incidents and dangerous occurrences.

The training will take place from 1st October 2018 - 30th November 2018 . PLEASE NOTE THAT ANNUAL LEAVE WILL NOT BE PERMITTED DURING THIS TRAINING PERIOD.

If successful you will be based at Lancashire Constabulary Headquarters in Hutton, Preston, in the new purpose built Contact Management Centre. There is free car parking provided and the Headquarters site is easily accessible via public transport. Please note that due to the 24/7 Rota, public transport is not always available and provisions will need to be made in order to travel to and from Headquarters.

Police Control Room Operators are required to work on a full time basis covering a 24 hour, 7 days a week rota (attached) including weekends, Bank Holidays including Christmas Day, Boxing Day and New Year’s Day. Due to the demand within the department, please note we are unable to accommodate part time applications on this occasion.

The starting salary for newly appointed Police Control Room Operators is £16,881.25 per annum. Upon completion of your training, you will then be eligible for shift allowance. During the initial 12 months when you have satisfactorily completed your probationary period and are deemed competent you can apply to progress to a salary of £17,544 plus shift allowance. The maximum you would be paid as a Police Control Room Operator is £24,030 plus shift allowance.

All successful applications will be subject to vetting clearance.

Further details of the requirements and duties of the post can be found above on the candidate specification.

Applications should also note there is a minimum UK residency criterion of three years for Recruitment Vetting purposes in line with national recommendations.

If you do not hold current vetting clearance you must be vetted and clearance granted before appointment.

LATE OR INCOMPLETE APPLICATIONS CANNOT BE SUBMITTED

In accordance with the Disability Confident Scheme, applicants declaring a disability and who meet the essential criteria as detailed on the application form and candidate specification will be guaranteed an interview.

This opportunity is closed to applications.