- S25-374 Client Support Officer West ((LC5-6)

Lancashire Constabulary is looking for ICT Client Support Officer to join our team in Blackpool.

To deliver high quality provision of technical customer support and service through repair and maintenance of ICT equipment, ensuring service delivery is aligned to operational and customer needs 

Key Responsibilities: 

This is not a comprehensive list of all the tasks which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.

 To provide 2nd line ICT support to the organisation

 To be responsible for the maintenance, fault diagnosis, repairs and upgrades of ICT equipment and services across the

 To provide technical advice and support to customers, stakeholders, and ICT staff in order to maximise system performance and to facilitate the implementation of changes and new products / applications.

 To adhere to systems of internal control operating within Client Support, ensuring compliance with Constabulary policies and ICT National

 To contribute to the design, installation, and support of ICT systems, including the specification of equipment requirements.

Vetting and Medical:

Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.

Benefits:

• 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
• Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
• Sick pay provisions
• Generous maternity / paternity and adoption leave entitlements
• Option to become a member of the onsite unions
• Discounts from various retailers via the Blue Light Scheme
• Access to on-site-gyms – HQ
• Cycle to work scheme
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
• Hybrid / Agile working (role dependant)

 Closing date: Friday 19th December 2025 at 10 am 

Please note if you are put on a reserve list or offered the role on a temporary basis, you will need to get support from your line manager.

Artificial Intelligence (AI) Assistance Disclaimer

Whilst we would encourage applicants to not use AI in order to provide their examples within the application form, we accept that candidates may use AI to provide general guidance and inspiration during the completion of the form. 

By utilising this functionality, you acknowledge and agree to the following:

• AI-generated content is provided for illustrative purposes only and does not constitute professional, legal, or personal experience.
• You remain fully responsible for the accuracy, authenticity, and originality of all information submitted in your application.
• The inclusion of AI-generated suggestions does not imply endorsement or guarantee of the appropriateness, completeness, or effectiveness.
• The organisation accepts no liability for any consequences, direct or indirect, arising from the use of AI-generated content within this form.

Applicants are encouraged to carefully review and personalise all responses to ensure they accurately reflect their individual experiences, qualifications, and intentions.

PLEASE NOTE, AGENCY EMPLOYEES VOLUNTEERS AND SPECIALS ARE UNABLE TO APPLY FOR INTERNAL VACANCIES.

Before you complete the online application, we would advise you to read the attached Information and Guidance documents.