- S652-22 Digital Engagement Operator

Contact Management
Digital Desk Team
Hutton Headquarters
Not applicable
LC 4, LC 5
£21,029 - £25,353 (plus 20% upon completion of training £25,234 - £30,423)
20% shift allowance and weekend working (Upon completion of training)
Full Time
37
Permanent
We are excited to announce that applications are invited for the post of Digital Engagement Officer, within the Contact Management Department based at Hutton Headquarters.

The purpose of this role is to be responsible for providing a 24/7 digital online service to the public and partner agencies who contact Lancashire police via the available online services, ensuring all enquiries are processed within agreed timescales, whilst retaining the flexibility to support operational or organisational requirements as necessary.

This role is perfect for those seeking to be part of a multi skilled digital engagement team within the police control room, supporting Lancashire police when dealing with live time incidents, and ongoing social media campaigns.

The successful candidate will be required to work in accordance with the attached rota.

Further details of the requirements and duties of the post can be found on the attached Role Profile.

Before you complete the online application, we would advise you to read the attached Information and Guidance documents.

THE CLOSING DATE FOR THIS VACANCY IS 13th DECEMBER 2022 at 23:55

This opportunity is closed to applications.