- S349-21(e) Digital Engagement Operator (LC4/5)

Police Staff
Contact Management
Digital Desk Team
Hutton Headquarters
Not applicable
LC 4, LC 5
£18,531 - £22,833 Plus allowances (£24,835 - £29,665 - Once working full shifts and weekends)
20% shift allowance and weekend working (Upon completion of training)
Full Time
37
Permanent
Applications are invited for the post of Digital Engagement Officer, within the Contact Management Department based at Hutton Headquarters.

The purpose of this role is to be responsible for providing a 24/7 digital online service to the public and partner agencies who contact Lancashire police via the available online services, ensuring all enquiries are processed within agreed timescales, whilst retaining the flexibility to support operational or organisational requirements as necessary. To be part of a multi skilled digital engagement team within the police control room, supporting Lancashire police when dealing with live time incidents, and ongoing social media campaigns.

The successful candidate will be required to work in accordance with the attached temporary rota. Please note that this is subject to change.

Further details of the requirements and duties of the post can be found on the attached Role Profile. If you require additional information about this role please contact Sarah Clewlow on 07812513197.

Before you complete the online application, we would advise you to read the attached Information and Guidance documents.

THE CLOSING DATE FOR THIS VACANCY IS 23rd SEPTEMBER 2021 AT 11.55PM

This opportunity is closed to applications.