Join Our Team as an ICT Applications Officer Team Leader
Location: Hutton
Are you passionate about technology and service delivery? Do you thrive in a leadership role where you can make a real impact? We’re looking for an ICT Applications Officer Team Leader to lead our dynamic ICT Applications Business Team.
What You’ll Do
- Lead and Inspire: Manage a team of ICT Application Officers, ensuring they deliver exceptional support to users across the organisation.
- Collaborate and Represent: Work closely with internal teams, partners, and third-party suppliers, representing the Applications Team at key meetings.
- Drive Innovation: Champion continuous improvement of ICT applications to enhance business processes and user experience.
- Stay Flexible: Occasionally provide on-call support for system upgrades or technical issues outside core hours.
What We’re Looking For
- Qualifications: ITIL Foundation (or willingness to achieve) and GCSE Maths & English (or equivalent).
- Technical Skills: Ability to interrogate systems and produce accurate reports, including graphs and statistics, to inform decision-making.
- Knowledge: Understanding of Health & Safety, Equality, Data Protection, and relevant legislation.
Why Join Us?
This is your opportunity to lead a forward-thinking team, influence service delivery, and contribute to the continuous improvement of ICT systems that support our organisation’s success.
Benefits & Perks
- Generous Annual Leave: 25–31 days (role dependent) plus 8 bank holidays (pro rata).
- Pension Scheme: Local Government Pension Scheme with contributions from 5.5% to 12.5% based on salary.
- Family-Friendly Policies: Maternity, paternity, and adoption leave entitlements.
- Health & Wellbeing Support: Access to Welfare Officers, Counselling, Physiotherapy, and Mental Health Peer Supporters.
- Discounts & Savings: Blue Light Scheme for retail discounts.
- Fitness & Lifestyle: On-site gym at HQ and cycle-to-work scheme.
- Flexible Working: Hybrid/agile options (role dependent).
- Additional Benefits: Sick pay provisions and union membership options.
Further details of the requirements and duties of the post can be found on the attached Role Profile.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents.